Shipping policy
How long will it take to ship my order?
All domestic orders take approximately 2-3 days to ship from our studio from the order date. The order marked with 'Made to order' will take 3-4 days to ship from our studio.
Internatinal orders: All international orders take approximately 8-10 days to ship from our studio from the order date.
How much will the shipping cost?
Domestic orders: We offer Free shipping pan India.
Could I change the shipping address of the order?
Shipping details can be edited before your order is billed or shipped. However, all changes must be emailed within 24 hours of placing an order online. Mail it to us at info@dalchinii.com with your order number and the new shipping address.
Could I change the contents of the order?
Particulars like colour and size can be edited before your order is billed or shipped. However, all changes must be emailed within 24 hours of placing an order online. Mail it to us at info@dalchinii.com with your order number and the change in details.
What if I am not home when the package is delivered?
Our delivery agents will attempt to deliver the package three times before it is returned to us. Please provide your complete & accurate address including zip code and mobile number to ensure a smooth delivery process.
In case the delivery is unsuccessful because of incorrect or incomplete shipping details(mobile number, address or pin code), an additional re-shipping fee of INR 150 will be applicable. This fee is a mandate, regardless of the order value, code, discount, offer, etc.
What is your order cancellation policy?
Once the order is placed, it cannot be canceled.
Do your offer cash on delivery?
Yes we offer COD pan India but an additional INR 250/-will be added for all COD orders.